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With more than 500 factory-trained technical support, bench, and field service experts, we help you keep your instruments protected and working at top performance. From setup to repairs using genuine parts and ongoing maintenance to instrument calibration, our support maximizes your resources and safeguards your instrument's accuracy. Confidence delivered, that's Hach Service.
Our different levels of protection help you keep your instruments running. We know that better uptime leads to better confidence in your results and less drain on your resources.
Having a service plan on your Hach instruments is like adding another member to your team. We are here to help you maintain operational stability, reduce compliance risk, maximize instrument uptime and ensure data integrity. With regular maintenance visits and validating documentation, you’re safeguarding your instrument’s accuracy and meeting compliance requirements.
Hach develops and produces quality instrumentation, so why would you need a service plan? The benefits go beyond just fixing issues. With a Hach service plan, you’ll enjoy faster response times, extended instrument life, improved reliability, and peace of mind knowing your water analytics are always in top condition.
To help you protect your investment, we offer a range of service levels with increasing coverage for the entire lifecycle of your equipment. Within these levels of protection, we offer Service plans to meet your service coverage needs.
Benefits
Included in Plan
Repairs
Customization
Essential
Protection
Premium
Protection
Customized
Protection
Need help selecting the right Service plan for you?
Choosing Hach Service means entrusting your instruments to factory-trained professionals. With our global organization dedicated to safeguarding your investment, you can have peace of mind knowing your equipment is in expert hands.
Relying on Hach Service experts to problem-solve and find solutions quickly means your instruments are at their peak performance when you need them.
Hach Service operates worldwide with the team of more than 500 factory-trained engineers, ensuring that you can get support you need, wherever you are.
Unparalleled experience and knowledge giving you confidence and trust in our service performance with almost a century of servicing instruments for our customers.
Hach Service provides you with the latest innovations in instruments’ care, making it easy for you to maintain their peak performance at any time.
Maintaining your equipment with Hach service, you ensure the prolonged life of your instruments, maximize uptime and confidence in your results.
Partnering with Hach Service can help you achieve your sustainability and compliance goals, create less waste and promote greener operations.
If you don’t have a service plan with Hach yet, and still want to ensure the optimal performance of your instruments, a service on demand may be what you need.
Hach offers fixed price, on demand services conducted by our factory-trained Hach Service Technicians that will help you keep your instruments running for longer.
On demand standard priced services from Hach:
Depending on your needs and preferred location you will receive the preventive maintenance or the repair on-site, or in our service center to maintain optimal equipment performance and longevity.
This Standard Price service includes all parts and labor needed for the repair or maintenance visit.
Please contact Hach for the availability of these services for your product and your best price.
